General & sales
The catch-all. Product questions, trial help, how we bill, whether we fit your use-case. One human replies, usually the same day.
Contact
A real inbox.
Real humans.
No chatbot funnels, no "book a call" form that routes to a BDR on commission. One email per purpose, and most product conversation happens in public on GitHub. Pick the lane that fits.
Procurement / RFP
DPAs, vendor questionnaires, security reviews, purchase orders. We pre-fill the common ones (SIG-lite, CAIQ) and send them back in 24 h.
Security reports
Responsible disclosure. PGP key available at /.well-known/security.txt. Full policy at /security.
Press & partnerships
Journalists, analysts, integration partners. Include a calendar link and we'll skip the email tennis.
Ask in public.
GitHub issues
Bug reports, feature requests, anything the whole community should see. Labels: bug / feature / docs / question.
→ github.com/davide97g/pulse-hr/issues
GitHub Discussions
Open-ended questions, ideas, show-and-tell. If it's not a concrete bug, this is where it lives.
→ github.com/davide97g/pulse-hr/discussions
Where we are.
HQ in Milan, team remote-first across CET and PT.
Milan (HQ)
Piazza Gae Aulenti
20154 Milano
Italy
Berlin
Torstraße 220
10115 Berlin
Germany
San Francisco
548 Market St.
PMB 41225
CA 94104, USA
We aim to respond within the same business day (CET office hours) for sales and general questions. Security reports: within 24 h. GitHub issues: triaged daily, no SLA. For anything time-critical and private that doesn't fit the categories above, hello@pulsehr.it still works.
Your team deserves
better software.
Free for the first 5 employees — forever. No credit card. Import your data in under an hour.